Frequently Asked Questions About our Trade-In Process

Why should I sell my car or trade it in to your dealership?

We offer a transparent appraisal process, a quick trade-in offer in 30 minutes or less, and a streamlined paperwork process to make your experience fast and easy.

What do I need to bring to finalize my trade-in?

To complete the process, please bring the following:

• All keys, remotes, and Owner’s Manuals.
• A valid state-issued photo ID for all title holders.
• The vehicle’s title or payoff information.
• A lien release (if a paid-off lien is still listed on the title).

Note: If you are missing any of these items, we can work with you to make arrangements to complete the process.

How does the car trade-in process work?

The process is simple and consists of four steps:

• Online Valuation: Determine what your trade-in is worth instantly using our online tool.
• Visit Us: Bring your vehicle to the dealership (no appointment necessary).
• Inspection: We will inspect your vehicle and present a no-obligation offer in 30 minutes or less.
• Finalize: Use the value toward a new vehicle or sell us your car for cash.

How long does it take to get a final trade-in offer?

Once you arrive at our dealership, we will inspect your vehicle and provide you with a firm, no-obligation offer in 30 minutes or less.

Can you tell me what my current car is worth?

Yes! Maily and our team of purchasing experts are highly trained on the industry’s most advanced software, allowing them to accurately establish your current vehicle’s market value. We specialize in providing quality service because we know our maintenance and repairs ensure the quality of your vehicle for future trade-ins, which means that we are highly focused on buying vehicles from customers who have already been serviced with us.

How is my trade-in value calculated?

Our team of purchasing experts is thorough in our inspections of your vehicle and only offers a price that you and your trade-in deserve! We analyze and compare your trade to similar vehicles on the market to determine the average selling price and incorporate overall condition, mileage, and aftermarket accessories into the value of your trade.

Is it easy to trade in my vehicle?

When you trade in your current vehicle at Hendrick Buick GMC Southpoint, we do our best to make the process as quick and hassle-free as possible. In 30 minutes or less, our team of purchasing experts is able to inspect for flood or frame damage and complete a 1-mile test drive to assess the engine, transmission, air conditioner, and other vitals.